Shipping policy
SHIPPING & RETURNS
SHIPPING
Dispatch
We aim to process orders and
ship products within 1–2 business days.
Note: During super busy
periods or holidays, dispatch may take up to 3 days. We ship from the sunny Whitsundays,
Queensland.
Delivery Options
We ship using Australia post.
We use Regular and Express Flat Rate Shipping.
Standard Domestic Shipping will take approximately 3 – 8 business days and costs $8.00.
Express Domestic Shipping will take approximately 1 – 5 business days and costs $12.50.
Free Shipping
We offer free Australian shipping on all retail orders over $100 after any discounts/promotions and codes. These are posted using Australia Post’s regular postal service. Orders eligible for free shipping will be automatically updated to free standard shipping at checkout.
Tracking
You can track your order anytime at www.auspost.com.au/track using the tracking number supplied in your order confirmation email.
Please note: Australia Post
may experience occasional delays due to external events like COVID-19. You can
track your order anytime at auspost.com.au/track.